Payment & Dispatch
Payment options:
giropay / paydirekt:
Order conveniently with giropay / paydirekt. There are no payment method costs.
PayPal:
Order conveniently with PayPal.
Payment in advance:
You pay the invoice amount in advance. As soon as we have received your payment, your order will be dispatched immediately. You will receive the bank details by e-mail.
Invoice:
In order to receive ordered goods on account, you must reach the status "VIP customer". This requires three conditions: a) You must register as a customer (do not order as a guest). b) An order has already been successfully completed. c) Punctual payment of outstanding amounts. If all prerequisites are fulfilled, you are automatically released for the payment methods "Invoice" and "Direct debit".
Direct debit:
To pay by bank account, you must reach the status "VIP customer". This requires three conditions: a) You must register as a customer (do not order as a guest) b) An order has already been successfully completed. c) Punctual payment of outstanding amounts. If all prerequisites are fulfilled, you are automatically released for the payment methods "Invoice" and "Direct debit".
You enter your bank details in the order process. We then deduct the invoice amount from your account. The goods will be sent to you after successful credit checks. Please note that in the event of an unsuccessful debiting attempt due to incorrect bank data or insufficient cover, a reloading fee of EUR 10.00 will be due.
Shipping:
Shipping cost within Germany:
We ship within Germany with DHL.
Shipping cost to Austria:
We ship to Austria with DHL and GLS. You can select the shipping service provider yourself during order processing.
Shipping cost to Switzerland:
We ship to Switzerland with DHL and GLS. You can select the shipping service provider yourself during order processing.
Other Shipping costs:
Tax and duties:
In the case of shipment to the non-EU country, additional taxes or costs (eg duties) which are not paid or charged by us will be charged by you directly to the responsible customs authorities, Or tax authorities. Please contact the authorities for details.
For deliveries to Denmark, we are unfortunately obliged to declare the value added tax valid in Denmark (25% Omsaetningsavgift).